Help centre
How can I cancel my bank account package?
Contact us to cancel your banking package:
- Email us from your online bank.
- Call us at 1-888-835-6281.
Consult our Fee Guide to learn which fees will be charged for each transaction after your package is cancelled.
Related questions
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Can I make online transactions from my external accounts? You cannot make transactions from your external accounts, but you can view your account balance and transaction history. -
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How can I add an account from another bank to my online bank? Add external accounts held at other financial institutions to your online bank and get the full view of your finances. -
How can I authorize someone else to manage my account? Authorize someone to manage your account by giving them power of attorney at one of our branches. -
How can I cancel my bank account package? Contact us to cancel the banking package on your chequing account, if you have reduced your usage.
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