Help centre
How can I authorize someone else to manage my account?
You can authorize someone to manage your account by giving them power of attorney to help you with your everyday finances.
Contact your local branch to set up a power of attorney.
Related questions
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Why do I need my phone to verify my identity online? You need to use your phone to verify your identity online when you open a bank account or get one of our credit cards. -
Why doesn’t my transaction appear on the right date? If your transaction is made after 9:00 p.m. ET, on a weekend or during a holiday, it will not appear on the correct date, and will be dated the next business day. -
Why am I receiving email alerts about my bank account? Receive email alerts for your bank account when your balance falls below $100 or the pre-determined amount of your choosing. Keep an eye on your finances and avoid fees. -
Why am I receiving alerts about my National Bank credit card? Get alerts about your National Bank credit card and stay up to date about your finances. Avoid fees and late payments. -
Which transactions can I make online? Manage your finances and make your daily transactions online at any time from your online bank or National bank app.
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