Important notices
Notice concerning changes to our personal banking solutions - effective October 26, 2025
As of October 26, 2025, changes will be made to the Deposit Account Agreement; certain fees related to our deposit accounts and registered plans; and the pricing of services associated with our accounts and banking packages.
Depending on how you manage your accounts and solutions, some changes may not apply to your account.
There are no other changes to the rights and obligations related to your bank account. You can also decline the changes and close your account at no cost, other than the cost of using your account, by visiting any of our branches.
Changes to our banking fees
| Statement fees | Currently | As of October 26, 2025 |
|---|---|---|
| Paper statements | $2.50/month/account | $3.50/month/account |
| Online statements | Free | Free |
| Transactions at a branch | Currently | As of October 26, 2025 |
|---|---|---|
| Withdrawal, transfer, withdrawal for bill payment | $1.50/transaction | $2.50/transaction |
Automatic migration from The Modest to The Minimalist package
As of July 21, 2025, The Modest® banking package will no longer be available. Starting on that date, affected clients will begin receiving complete information about the replacement package and other available options.
If you do not choose a different one, your account will be automatically switched to The Minimalist® banking package on October 26, 2025.
Here's what's changing for you:
| The Modest -Currently |
The Minimalist - Currently |
The Minimalist - As of October 26, 2025 |
The Minimalist - As of January 25, 2026 |
|
|---|---|---|---|---|
| Fixed monthly fees | $10.95 | $3.95 in compliance with our Commitment 1 | ||
| Number of monthly transactions included 2 | 30 digital transactions 3 | 12 transactions | 18 transactions | 18 digital transactions 3 |
| Number of monthly transactions at a branch included | No transactions | 2 transactions | 2 transactions | No transactions |
| Statement fees | Free online statements | Free online and paper statements | ||
| Discount on fixed monthly fees | $5.00 discount on fixed monthly fees for seniors aged 60 and over | No fixed monthly fees for students aged 24 and under in compliance with our Commitment 1 No fixed monthly fees for seniors aged 65 and over upon presentation of eligibility for the Guaranteed Income Supplement in compliance with our Commitment 1 No fixed monthly fees for beneficiaries (aged 18 and over) of a Registered Disability Savings Plan (RDSP) upon presentation of proof of eligibility for an RDSP in compliance with our Commitment 1 |
No fixed monthly fees for students aged 24 and under in compliance with our Commitment 1 No fixed monthly fees for seniors aged 65 and over upon presentation of eligibility for the Guaranteed Income Supplement in compliance with our Commitment 1 No fixed monthly fees for beneficiaries (aged 18 and over) of a Registered Disability Savings Plan (RDSP) upon presentation of proof of eligibility for an RDSP in compliance with our Commitment 1 No fixed monthly fees for eligible members of Indigenous Peoples4 in compliance with our Commitment 1 |
|
|
||||
Does The Minimalist package not suit your needs or financial situation?
From now until October 26, 2025, you can switch to any of our other banking packages, other than The Minimalist®, through your online bank or the National Bank app. Visit this page to compare the features and benefits of our banking packages. To change your plan, follow the steps outlined in our Help centre.
Here are the other packages available to you:
| The Connected - Currently |
The Connected - As of October 26, 2025 |
The Total | |
|---|---|---|---|
| Fixed monthly fees | $15.95 | $28.95 | |
| Monthly transactions included | Unlimited electronic1 transactions | Unlimited transactions (including branch transactions) | |
| Minimum daily balance to have fixed monthly fees waived | $4,500 | $6,000 | |
| Discount on fixed monthly fees | |||
| 0-24 years old | $15.95 discount (monthly fees waived) |
$15.95 discount | |
| 60 years old and older | $5.00 discount | $5.00 discount | |
| For the holders of an eligible Mastercard® credit card2 | $5.00 discount | $10.00 discount | |
| Other discounts | |||
| Cashback on the annual fees for a National Bank Mastercard® credit card, at enrolment3 | Up to a $30.00 discount | Up to a $150.00 discount | |
| Electronic transactions1 | |||
| Withdrawal, transfer, withdrawal for bill payment | Included | ||
| Sending an Interac e-Transfer® | Free | ||
| Cheque, pre-authorized debit and debit purchase | Included | ||
| Transactions at the branch | |||
| Withdrawal, transfer, withdrawal for bill payment | $1.50/transaction | $2.50/transaction | Included |
| Bill payment service at the branch | $2.00/bill | Included | |
| Other services | |||
| Online statement | Free | ||
| Paper statement | $2.50/month/account | $3.50/month/account | Free |
| List of transactions via ABM | Included | ||
-
(or digital) Transactions carried out at our ABMs, a participating merchant, through our online banking services (including our call centre) or those related to certain operations in your account.
-
The credit cards eligible for the $5 cashback on The Connected® package and the $10 cashback on The Total® package are: Platinum Mastercard®, World Mastercard®, and World Elite® Mastercard®. Certain conditions apply. Subject to credit approval by National Bank.
-
The cashback on the annual fees for a National Bank Mastercard credit card can only be applied one time, at enrollment.
If you prefer personalized support, our advisors are available to discuss your needs and help you choose the package best suited to your situation.
What are the next steps?
Should you prefer a package other than The Minimalist®, please contact us by October 26, 2025. If we do not hear from you, you will automatically be switched to The Minimalist® package, as proposed.
Your first monthly statement following this change will reflect the updated fixed monthly fees. Fixed monthly fees will be calculated on a pro rata basis. Each line will show the fixed monthly fees applicable to The Modest® and The Minimalist® packages.
You may request to switch to another available package at any time. You can also decline the changes and close your account at no cost, other than the cost of using your account, by visiting any of our branches.
Changes to The Minimalist banking package
In compliance with our Commitment 1, The Minimalist® package is offered with no fixed monthly fees to designated groups set out in the Fee Guide and is available to everyone for fixed monthly fees of $3.95.
Specific discounts on fixed monthly fees
-
This is a voluntary commitment by National Bank of Canada to comply with the Financial Consumer Agency of Canada's Commitment on Low-Cost and No-Cost Accounts.
-
When transactions are indicated as being included, they are included if the maximum number of transactions included in the package has not been reached. Any transaction over the maximum as well as any transaction or service that is not indicated in the table but for which our fee guide sets out fees will be charged based on the applicable pricing for your account or based on the general pricing set out in the “Breakdown of Service Charges” section.
-
(or digital) Transactions carried out at our ABMs, a participating merchant, through our online banking services (including our call centre) or those related to certain operations in your account.
-
A discount applies to individuals who provide one of the following: a valid Secure Certificate of Indian Status or Certificate of Indian Status; a letter from an Indigenous community organization (e.g., elders, band, council, etc.) confirming Indigenous status; proof of membership or registration in a Metis provincial or national representative organization, or proof of membership from an Inuit land claim organization.
Changes to our offer for newcomers
The offer for newcomers is offered with no fixed monthly fees for the first year in Canada in compliance with our Commitment. 1
| Fees | Currently | As of October 26, 2025 |
|---|---|---|
| Interac ® ABM network transaction fee | $2.00/transaction | Free |
| Minimum daily balance to have fixed monthly fees waived | Not available | No fixed monthly fees with a minimum daily balance of $4,500 |
| Conditions of the offer | Currently | As of October 26, 2025 |
|---|---|---|
| Migration after the third year of subscription to the offering | No migration. Maintaining the conditions of offer for newcomers | NEW - Automatic migration to The Connected® package with the benefits you may be eligible for. No action is required on your part. |
| Fixed monthly fees after the third year of subscription to the offering | $15.95/month | $15.95/month |
| Benefits of automatic migration | Without the possibility of benefiting from reduced fees | Fixed monthly fees reduced to $10.95 if:
No fixed monthly fees if:
|
-
This is a voluntary commitment by National Bank of Canada to comply with the Financial Consumer Agency of Canada's Commitment in Low-Cost and No-Cost Accounts.
-
The credit cards eligible for the $5 cashback on The Connected® package are: Platinum Mastercard®, World Mastercard®, and World Elite® Mastercard®. Certain conditions apply. Subject to credit approval by National Bank.
Changes to registered plan fees
Registered plans (TFSA, FHSA, RRSP, LRSP, LIRA, RRIF, LIF)
These charges apply to National Bank of Canada, Natcan Trust Company and National Bank Trust Inc. plans available through our branch network. Taxes are not included.
| Fees | Currently | As of October 26, 2025 |
|---|---|---|
| Transfer to another financial institution | $86.97/transfer | $150.00/transfer |
| Partial or total withdrawal | $86.97/transfer | Free |
Changes to service fees for cheques in foreign currency cashed or deposited
| Currently | As of October 26, 2025 |
|---|---|
Item (all currencies) sent to collection Item sent to collection drawn on a foreign financial institution: — $20,000 or less: $50.00 — $20,000.01 to $100,000: 0.25% of the item amount — $100,000.01 or more: $250 (banking and incidental fees may apply) |
Items deposited to be sent for special collection (Collection in Canada and/or International Collection) 0.50% of the item amount with a minimum of $250.00/item (banking and incidental fees may apply)
|
| N/A | A cheque in Canadian or U.S. dollars drawn on your account, deposited outside of Canada, or to be processed outside of the Canadian clearing system $50.00 |
Changes to the fees for a safety deposit box
The annual fee covers the period from January 1 to December 31 and is charged in January. A $10.00 discount on the annual fee is offered to holders of The Total® package. Taxes are not included.
Sizes: The depth of each safety deposit box is 24 inches.
| X-Small | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
|---|---|---|
| 1 ½ in. x 5 in. | $60 | $80 |
| 2 in. x 5 in. | › First 180 cu. in.: $0.24/cu. in. › Additional inches: $0.115/cu. in. |
$80 |
| Small | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
| 2 ½ in. x 5 in. | $90 | $100 |
| 3 ¼ in. x 5 in. | $90 | $100 |
3 in. x 5 in. 1 ½ in. x 10 ⅜ in. 4 in. x 4 ¾ in. |
› First 180 cu. in.: $0.24/cu. in. › Additional inches: $0.115/cu. in. |
$100 |
| Medium | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
| 2 ½ in x 10 ⅜ in | $120 | $150 |
| 5 in x 5 in | $120 | $150 |
10 in x 3 in 3 in x 10 in 3 in x 10 ⅜ in 5 in x 7 in 10 in x 2 ½ in 2 ½ in x 10 in 5 ½ in x 5 in |
› First 180 cu. in.: $0.24/cu. in. › Additional inches: $0.115/cu. in. |
$150 |
| Large | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
| 5 in x 10 ⅜ in | $220 | $300 |
| 5 in x 15 in | $240 | $300 |
10 ⅜ in x 5 in 10 ⅜ in x 7 in 5 in x 15 ½ in 5 in x 15 ¾ in 16 in x 5 in 5 in x 16 in 6 in x 15 7/8 in |
› First 180 cu. in.: $0.24/cu. in. › Additional inches: $0.115/cu. in. |
$300 |
| X-Large | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
| 10 in x 10 ⅜ in | $300 | $375 |
10 in x 10 in 10 in x 10 ½ in |
› First 180 cu. in.: $0.24/cu. in. › Additional inches: $0.115/cu. in. |
$375 |
| XX-Large | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
10 in x 15 in 15 in x 10 in 10 in x 15 ½ in 10 in x 15 ¾ in 10 in x 16 in 16 in x 10 in 15 ½ in x 10 ⅜ in 10 ¼ in x 15 ¾ in |
› First 180 cu. in.: $0.24/cu. in. › Additional inches: $0.115/cu. in. |
$500 |
| XXX-Large | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
13 ½ in x 17 in 15 in x 15 in 15 ½ in x 15 in 15 in x 17 ⅜ in |
› First 180 cu. in.: $0.24/cu. in. |
$700 |
| XXXX-Large | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
15 in x 20 in 16 in x 19 in 20 ½ in x 15 ½ in 16 in x 20 in |
› First 180 cu. in.: $0.24/cu. in. › Additional inches: $0.115/cu. in. |
$900 |
| Forced opening of the safety deposit box | Fees in effect January 2025 (National Bank of Canada) |
As of October 26, 2025 |
| $160 | $200 |
Changes to the Deposit Account Agreement
As of now, you can view the full Deposit Account Agreement, including the changes that will take effect on October 26, 2025, here.
Terms in bold in the right-hand column indicate changes that will take effect on October 26, 2025.
| Currently | As of October 26, 2025 |
|---|---|
4.4. Banking packages, programs and offers You may enroll in any of our packages, programs, or other banking offers at any time. The fees and features that apply are described in the Fee Guide and in the specific brochures that we provide to you when you enroll, as applicable. You may choose to cancel a package linked to your account at any time. If you do so or no longer meet the eligibility requirements, you will be charged a fee for each transaction related to the use of your account as set out in the Fee Guide. Once we process your request, you will no longer be able to use the service, but you remain bound by this agreement in respect of your account. Once we process your request, you will no longer be able to use the service, but you remain bound by this agreement in respect of your account. |
4.4 Banking packages, programs and offers You may enroll in any of our packages, programs or other banking offers at any time. The fees and features that apply are described in the Fee Guide and specific brochures that we provide when you enroll, as applicable. Our packages have a limited duration or end because you no longer meet the eligibility requirements. On their end date, certain packages are automatically migrated to another package with comparable fees and features. If your needs or financial situation have evolved, or if the migrated package does not suit you, you may choose another package at any time. Consult the Fee Guide to find out if your package offers an automatic migration, as well as the fees and features of the new automatically migrated package. You may choose to cancel a package linked to your account at any time including an automatically migrated package. If you do so or no longer meet the eligibility requirements of a package without an automatic migration, you will be charged a fee for each transaction related to the use of your account as set out in the Fee Guide. Once we process your request, you will no longer be able to use the service, but you remain bound by this agreement in respect of your account. |
7.2.1. Outstanding cheques You are responsible for outstanding cheques drawn on or deposited into your account which have not been processed. You remain responsible even after your account is closed. If we have paid a cheque made to you and we do not receive payment, we may debit the amount from your account. Then, it is your responsibility to dispute the cheque directly with the payer or the financial institution from which it was drawn. You waive the right to dispute a cheque that you have authorized, signed, endorsed, or deposited. |
7.2.1. Outstanding cheques You are responsible for outstanding cheques drawn on or deposited into your account which have not been processed. You remain responsible even after your account is closed. If we have paid a cheque made to you and we do not receive payment, we may debit the amount from your account. You waive the right to automatically receive a notice of withdrawal of funds providing the reasons for such withdrawal. We may provide additional information upon request. It is then your responsibility to dispute the cheque directly with the payer or the financial institution from which it was drawn. You waive the right to dispute a cheque that you have authorized, signed, endorsed or deposited. |
8.3 Transmission of documents 8.3.1. By mail All documents (including statements) are sent by mail to your most recent address appearing in our records. You must inform us of any change of address. If a document is returned to us, future documents will no longer be sent to you until you have updated your address. 8.3.2. Electronically If you have consented to digital communications, we may communicate with you via: › our online services, › our mobile app, and › a digital channel (email and text message). You are deemed to have received the document as soon as it is sent through our system. You will be informed by email when a document is available on our online services, such as your monthly statement. If the document is of public or regulatory interest, it will also be available on nbc.ca. |
8.3 Transmission of documents 8.3.1 By mail All documents (including statements) are sent by mail to your most recent address appearing in our system. 8.3.2 Electronically If you signed up to Consent for digital communications, you will receive statements, documents and communications via our online services: › National Bank app and online bank, and › Digital channels such as email and text messages. You are deemed to have received documents as soon as they are sent through our systems. You will receive a notification by email or text message when a document, such as your monthly statement, is available on our online services. If the document is of public or regulatory interest, it will also be available on nbc.ca. 8.3.3 Your responsibility to provide and update your coordinates You are responsible for providing us with your complete and accurate contact information (including your email address if you have signed up to Consent for digital communications). You must keep your contact information up to date to receive all documents (including statements) related to your account as well as products and services associated with your bank account. You must promptly update your contact information when we request you to do so (for example, by using a banner on our online services). If a document sent to you by email or mail is returned to us, or if you fail to comply with our request to update your contact information promptly, we will no longer send future documents to you until you update your address. You remain responsible for your account and associated products and services even after we stop sending you documents (including statements). |
® THE MODEST, THE MINIMALIST, THE CONNECTED, THE TOTAL, NATIONAL BANK and NATIONAL BANK logo are registered trademarks of National Bank of Canada.
® MASTERCARD, PLATINUM MASTERCARD, WORLD MASTERCARD and WORLD ELITE are registered trademarks of Mastercard International Inc. National Bank of Canada is an authorized user.
® INTERAC is a registered trademark of Interac Corp. Used under licence.
Already have an account?
Check your balance, carry out transactions and more with your online bank.
