KONEK: a Canadian digital payment solution 

A new way to pay online 

Discover KONEK

 

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An effortless online shopping experience

Powered by Interac Corp., KONEKᵀᴹ offers a Canadian-made digital payment solution designed to streamline your online shopping experience.

KONEK is currently only available with certain participating merchants.

Advanced security features

KONEK keeps your data safe by using National Bank’s secure online bank authentication system. KONEK only shares the necessary data needed to complete your transaction with the merchant. Bank account numbers and card data are encrypted, and none of your card or account information will be stored by KONEK.

Quick and simple

Registered users enjoy a fast and easy checkout and will have their shipping and payment information ready to go. Haven’t created an account yet? New users will just have to register to KONEK using their National Bank account and follow a few easy steps at checkout.

More payment options

You can make payments directly from your chequing or savings accounts, powered by Interac Direct®, available exclusively on KONEK.

This allows flexibility for newcomers, young people, or clients without a credit card to easily complete their online purchases.

Features

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Simplified sign in process to your online bank

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All your payment options with KONEK in one location

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Pay directly from your chequing or savings account with Interac Direct

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Easy access for quicker checkout 

How to use KONEK

Step 1. At checkout, look for the KONEK button.

Step 2. Sign in to your National Bank account and set your default payment method.

Step 3. Enable biometrics for quicker checkouts. 

Step 4. Complete your checkout.

FAQ – More answers to your questions

KONEK keeps your banking information safe, secure, and hidden, with secure online bank authentication, payment consent protocols, and encryption of your account and credit card numbers.

KONEK is currently available with participating merchants in Canada with additional merchant participation to come. Visit the KONEK website for a full list of participating merchants.

The first time you use KONEK, you simply select KONEK at checkout, then select National Bank. From there, sign in to your online bank and provide consent, pick your preferred payment method, and complete your purchase. The next time you choose KONEK, your preferred payment information is saved to your profile, and you simply select it and pay.

The first time you use KONEK at a specific online merchant, you’ll pick your preferred payment type and pay. The next time you choose KONEK at the same or any other participating merchant, your preferred payment information will be saved in your profile. If you wish to change your default payment information, you can do so when you checkout or at any time by signing in to your KONEK account.

Fees associated with your National Bank products and services might apply. Consult the Fee Guide for more information.

Interac Direct® allows you to pay straight from your bank account. Use Interac Direct when you checkout with the KONEK Payment Solution to pay directly with your National Bank chequing or savings account.

We’re here to support you

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Need personalised advice?

Come see us or give us a call and we'll answer your questions.

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Chat with us

Get live help with our Facebook Messenger chat option.

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Do you have any questions in mind?

Check out our help centre and get the answers you’re looking for.

Little details that matter

Interac Direct: The daily limit for Interac Direct (bank account) transactions is $1,500.

Credit card: Your credit card limit applies. You can sign in to your online bank to see your limit.

® ALLURE, ECHO, ESCAPADE, EDITION, OVATION, CRESCENDO, PRIVATE BANKING 1859 and NATCAN are registered trademarks of National Bank of Canada

TM MY CREDIT, SYNCRO and The Strategist are trademarks of National Bank of Canada.

The KONEK payment solution is powered by Interac Corp. KONEK, the KONEK logo and Interac Direct are trademarks of Interac Corp. Used under licence.

® MASTERCARD, MC1, WORLD MASTERCARD, PLATINUM MASTERCARD, GOLD MASTERCARD and WORLD ELITE are registered trademarks of Mastercard International Incorporated. Authorized user: National Bank.

KONEK: Consult our terms and conditions document for more details.