Help centre
Cashback and rewards
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How do I earn rewards points with my National Bank credit card? Learn about the rewards points you can earn when you pay for eligible purchases with your National Bank Rewards credit card. -
How do I get cashback on my credit card? Find out how to receive cashback on your National Bank credit card, depending on the type of card you have. -
How do I pay for my trip with my rewards points? Use your rewards points to earn discounts when you book with À la carte TravelTM online. Find out how many points you need for each reward. -
How do I pay my credit card balance with my rewards points? Pay your National Bank credit card balance with your rewards points from your online bank or the National Bank app. -
How do I redeem my credit card rewards points? Redeem your National Bank credit card rewards points on our À la carte rewards site. Here are the steps to follow. -
How do I redeem my points for financial rewards? Redeem your points for financial rewards: RRSP or TFSA contributions, credit card payments, mortgage or line of credit payments, banking fee payments. -
How many rewards points can I earn on my credit card? Here's how to see how many rewards points you can earn, depending on the National Bank credit card you have. -
How much cashback do I earn on my credit card? Your cashback (as a credit to your account) varies depending on the type of National Bank credit card you have. -
I have an ECHO Cashback card. How do I redeem my rebate? Redeem the cashback on your National Bank ECHO Cash Back card from your online bank or from the National Bank app. -
I have a World Elite Mastercard credit card. How do I get reimbursed for my travel expenses? Do you have a World Elite Mastercard credit card and would like to receive reimbursement for your travel expenses? There are several ways to apply. -
What can I get with my rewards points? With the rewards points accumulated on your National Bank rewards credit card, enjoy a varied selection of products, services and discounts. -
What happens to my points or cashback after I return a purchase on my credit card? Need to make a return purchase on your credit card? Any rewards points or cashback associated with that purchase will be cancelled. -
What is Priceless Cities by Mastercard? With Mastercard's Priceless Cities program, enjoy exclusive privileges when you get away from it all in over 50 cities around the world, including Montreal and Toronto. -
What is the Booking.com benefit that comes with my Mastercard credit card? The Booking.com benefit allows you to get up to a 7% discount on select accommodations on their website with your eligible Mastercard credit card. -
Where can I find the cashback earned on my credit card? Find the cashback earned on your National Bank cashback credit card from your online bank or the National Bank app. -
Where can I find the current documents for the National Bank Mastercard Edition® and Escapade® credit cards? National Bank Mastercard Edition® and Escapade® credit cards are available to existing cardholders only as we don't offer them anymore. -
Where can I see my rewards points balance? Want to see your rewards point balance on your National Bank credit card? Find it in your online bank or National Bank app. -
Which credit cards offer cashback? Discover our cashback credit cards from National Bank and enjoy cashback on all purchases made with your card.
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